I’ve lost more than one high-value account in my career and each time the experience pushed me to build a repeatable way to rescue at-risk enterprise customers. Over the last decade I refined a...
I often get asked: how do you turn a product-qualified lead (PQL) — someone...
When an enterprise opportunity goes dark or a deal slips through our fingers,...
I used to watch promising leads go cold because routing took hours —...
The relationship between teachers and students in French schools is a central...
I run a lot of outbound experiments. One of the repeatable approaches I keep...
I once audited a subscription checkout flow for a mid-sized SaaS that was...
I used to watch promising leads go cold because routing took hours — sometimes days. The good news is you don’t need more headcount to fix that....
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The relationship between teachers and students in French schools is a central part of the country’s education system, shaping not only academic...
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I run a lot of outbound experiments. One of the repeatable approaches I keep coming back to is a focused, two-week sprint that combines Apollo.io...
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I once audited a subscription checkout flow for a mid-sized SaaS that was losing roughly 25% of customers at first renewal—not because they were...
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I once had a quarter where our enterprise pipeline looked like a leaky bucket — lots of noise, few qualified demos, and too much time wasted on...
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I run short, focused audits all the time because the fastest way to unlock operational gains is to find a single point of friction that, when...
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I ran a controlled creative test on paid social that lifted conversions for our highest-margin cohort by 18%. It wasn’t a magic tweak or a lucky...
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I’ve spent years helping SaaS and product-led companies win mid-market accounts without looping into discounting as a reflex. Designing a pricing...
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I once inherited a sales team drowning in manual lead triage: spreadsheets, Slack pings, and copy-pasted contact records. Two people (one in growth...
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I run experiments every quarter to find repeatable ways to win back high-value customers who churned. Over the years I’ve built and refined a...
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